Privacy Policy
Effective date: October 9, 2026
This Privacy Policy explains how Lucetti ("we," "us") collects, uses and shares personal information through lucetti.com, our forms, events, phone calls and showroom. We do not sell your personal information.
1. Information we collect
Information you give us: name, email, phone number, project address or neighborhood, project details, preferred contact method and anything you write in a form or message. We collect this through our website forms, event check-ins, email, phone and showroom visits.
Information collected automatically: IP address, browser and device type, pages viewed, referring site, and approximate location derived from IP, collected through cookies and similar technologies.
Phone call information: when you call a number shown on our Site, our call-tracking provider records the calling number, call time and duration, and the web page or ad that led to the call. Some calls are recorded for quality and training purposes, and we tell you at the start of the call.
2. How we use information
To respond to inquiries, schedule consultations and prepare designs and proposals.
To provide and manage our cabinetry, design and installation services.
To send updates and marketing by email or text, where you have agreed. You can opt out at any time.
To understand how visitors use our Site and which marketing works, and to improve both.
To protect our business, prevent fraud and meet legal obligations.
3. How we share information
We share personal information only with service providers who help us run our business, under contracts that limit their use of it. These include website hosting and analytics, form and scheduling tools, customer-relationship management, call tracking, email and text-message delivery. We may also share information to comply with law, enforce our agreements, or as part of a merger or sale of our business. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
4. Cookies and analytics
Our Site uses the following tools:
Framer Analytics — Basic site usage statistics
Google Tag Manager — Loads measurement tags managed by our team
CallRail — Shows a tracking phone number and attributes calls to the page or ad that produced them
Google Tag Manager may load Google Analytics and Google Ads measurement tags. You can block or delete cookies in your browser settings. Some features may not work without them. Our Site does not currently respond to Do Not Track signals. We honor Global Privacy Control (GPC) signals as an opt-out request where required by law.
5. Your California privacy rights
If you are a California resident, you have the right to:
Know what personal information we collect, use and disclose.
Request access to or a copy of your personal information.
Request that we delete or correct your personal information.
Opt out of the sale or sharing of your personal information. We do not sell or share it.
Limit the use of sensitive personal information. We do not use sensitive personal information to infer characteristics about you.
Not be discriminated against for exercising these rights.
To make a request, email support@lucetti.com or call +1 626-614-8975. We will verify your identity before acting on a request and respond within 45 days. You may use an authorized agent to make a request on your behalf.
In the past 12 months we collected identifiers (name, email, phone, address), commercial information (products and services you asked about), internet activity (site usage) and approximate geolocation, from the sources and for the purposes described above.
6. Retention
We keep personal information for as long as needed to serve you and to meet tax, warranty and legal obligations. Inquiries that do not become projects are deleted or anonymized after 24 months.
7. Security
We use reasonable administrative, technical and physical safeguards. No system is completely secure.
8. Children
Our Site is not directed to children under 16, and we do not knowingly collect their personal information.
9. Changes
We may update this policy. The effective date above shows the latest version.
10. Contact
Lucetti, 13701 Proctor Ave., City of Industry, CA 91746. Email: support@lucetti.com. Phone: +1 626-614-8975.